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Lawn Maintenance Plans, Snow Plow & Pest Control Agreement
By subscribing to our Lawn Maintenance plans you agree to the following terms and conditions. This lawn service agreement (this “Agreement”) is made effective as of March 11, 2025, by and between you, the Client (“Client”) and Fields & Smith ...
Mowing/Lawn Care Services Completion Day
Q: I signed up for a mowing/lawn care subscription; on what day will my services be completed? A: Services typically begin within two days of your initial sign-up request. After your first visit, recurring service appointments will follow your ...
Service Day Communications
Q: How will I know when my service technician is coming, or has completed a service? A: If you've opted in for SMS notifications, you'll receive a text message with an estimated arrival time once your service technician is en-route. Our team operates ...
How can I skip or cancel a service?
For clients enrolled in lawn mowing-only plans, we understand there may be occasions when you'd prefer to skip a scheduled service. If so, please submit your request at least three days prior to your upcoming appointment. You will receive automated ...
Cancellation Fees
While we prefer to avoid additional charges, certain situations may require them in order to discourage disruptive behavior and maintain a smooth service experience for all clients. Action Fee dog waste, excessive debris, ground hazards, avoidable ...