Lawn Services Terms and Conditions

Lawn Services Terms and Conditions

By subscribing to our lawn services, you agree to the following terms and conditions.

This Lawn Service Agreement (this “Agreement”) is made effective as of March 11, 2025, by and between you, the Client (“Client”), and Fields & Smith Services, LLC, located at 8200 Beckett Park Drive, West Chester, Ohio 45069 (“Noble Services”).

Now, therefore, for and in consideration of the mutual promises and agreements contained herein, Client hires Noble Services, and Noble Services agrees to provide the services subscribed to at the Client’s service address, under the terms and conditions set forth herein.

DESCRIPTION OF SERVICES

Beginning at the time Client subscribes, Noble Services shall provide the following services, depending on the subscription service selected by the Client (collectively, the “Services”).

Please see each applicable service attachment for a complete description of the service.
  1. Leaf Cleanup & Removal
  2. Lawn Mowing Service (March–November)
  3. Targeted Post-Emergent Weed Control
  4. Pre-Emergent Weed Control Service
  5. Fertilization Service

CLIENT RESPONSIBILITY

The Client agrees to ensure the lawn and service areas are free of dog waste, debris, ground holes, or any other obstructions that may impede Noble Services’ ability to perform services efficiently and safely. Additionally, the Client agrees to install reflective markers along driveways and walkways to help prevent lawn damage during winter service visits.

If a scheduled service cannot be completed due to the presence of dog waste, excessive debris, ground hazards such as holes, or any other obstacles that prevent safe and effective service, the full service fee will still apply.

The Client is responsible for maintaining the property in a condition that allows Noble Services to safely and effectively perform the scheduled Services.

PRODUCT TRANSPARENCY & SAFETY COMMITMENT

At Noble Services, we prioritize the health and safety of our clients, their families, and their pets. As part of our commitment to responsible lawn care, we disclose all fertilizers, herbicides, and treatment products used during service.

We carefully select each product based on its effectiveness, environmental impact, and safety profile, including options that are child-safe, pet-friendly, and compliant with applicable industry standards.

Clients may review, download, and print product information at any time by visiting our MSDS page. We also provide this information in an email after each visit. If a household has specific sensitivities or preferences, Noble Services may be able to provide an alternative treatment plan using natural or low-impact solutions.

Our technicians are trained to apply all products according to manufacturer guidelines and applicable local regulations, ensuring minimal exposure and effective results.

PAYMENT FOR SERVICES

Clients will be billed after the service is completed. For some services, Noble Services may require a deposit. Here are our Billing Terms.

For services that are not provided year-round, Clients will be reminded to pause their subscription after the last scheduled month of service.

Add-on services are billed as one-time charges unless the add-on is an upgrade resulting from an increase in the acreage or serviceable area of the property.

Clients are responsible for all applicable service charges, additional fees, cancellation fees, and other charges outlined in this Agreement or the applicable service description.

SKIP UPCOMING SERVICES

For Clients enrolled in lawn-mowing-only plans, Noble Services understands there may be occasions when a Client would prefer to skip a scheduled service. How do I skip or cancel a service?

Requests to skip a scheduled service should be submitted at least three days prior to the upcoming appointment. Clients will receive automated reminders three days and one day before each scheduled service.

Cancellations or skip requests made less than three days in advance may incur a cancellation fee.

Clients should be aware that skipping a scheduled mowing service may result in grass exceeding the normal mowing height. Any resulting long-grass charges will apply in accordance with the Long Grass & Additional Service Fees section of this Agreement.

LONG GRASS & ADDITIONAL SERVICE FEES

Noble Services maintains a standard mowing height and expects lawns to remain reasonably maintained between scheduled services. Lawns with grass exceeding 9 inches in height may require additional time, labor, equipment use, and multiple passes to complete the service safely and effectively.

An additional long-grass fee will apply to any one-time mowing service where the grass exceeds 9 inches in height.

An additional long-grass fee will also apply to any regularly scheduled mowing service that is skipped, cancelled, postponed, or otherwise missed by the Client and results in the lawn exceeding 9 inches in height by the time service is performed.

Lawns Less Than or Equal to 1/2 Acre
  1. For lawns less than 10,000 square feet, a long-grass fee of $17 per 6-inch increment will apply once grass exceeds 9 inches.
  2. For lawns 10,000 square feet up to and including 1/2 acre, a long-grass fee of $24 per 6-inch increment will apply once grass exceeds 9 inches.
The long-grass fee is assessed in 6-inch increments beginning at 9 inches. Each additional 6-inch increment of grass growth results in another applicable long-grass fee.

For example:
  1. 9 inches or less: No long-grass fee
  2. More than 9 inches up to 15 inches: 1 long-grass fee
  3. More than 15 inches up to 21 inches: 2 long-grass fees
  4. More than 21 inches up to 27 inches: 3 long-grass fees
  5. More than 27 inches up to 33 inches: 4 long-grass fees
For a lawn less than 10,000 square feet:
  1. 9 inches or less: $0
  2. More than 9–15 inches: $17
  3. More than 15–21 inches: $34
  4. More than 21–27 inches: $51
  5. More than 27–33 inches: $68
For a lawn from 10,000 square feet up to and including 1/2 acre:
  1. 9 inches or less: $0
  2. More than 9–15 inches: $24
  3. More than 15–21 inches: $48
  4. More than 21–27 inches: $72
  5. More than 27–33 inches: $96
Lawns More Than 1/2 Acre
For lawns greater than 1/2 acre, long-grass fees are calculated as a percentage of the Client’s regular mowing service price. The applicable percentage is based on the height of the grass at the time of service.

Grass Height
Long-Grass Fee
9 inches or less
No additional charge
9-15 inches
100% of regular mowing service price
15-21 inches
200% of regular mowing service price
21-27 inches
300% of regular mowing service price
27-33 inches
400% of regular mowing service price


The long-grass fee is an additional charge and is added to the Client’s regular mowing service price.

For example, if a Client’s regular mowing service price is $83 per cut and the grass is 13 inches high, the Client will be charged a 100% long-grass fee in addition to the regular mowing charge:

$83 regular mowing service + $83 long-grass fee = $166 total


Additional examples based on an $83 regular mowing service:
  1. 13-inch grass: $166 total
  2. 18-inch grass: $249 total
  3. 24-inch grass: $332 total
  4. 30-inch grass: $415 total
Accordingly, a 100% long-grass fee results in a total charge equal to 200% of the regular mowing service price; a 200% long-grass fee results in a total charge equal to 300% of the regular mowing service price; a 300% long-grass fee results in a total charge equal to 400% of the regular mowing service price; and a 400% long-grass fee results in a total charge equal to 500% of the regular mowing service price.

Grass height is measured based on the condition of the lawn when Noble Services arrives to perform the service. The applicable long-grass charge is determined by the applicable grass-height range at the time of service.

These fees apply regardless of whether the long grass resulted from a Client-requested cancellation, skipped appointment, missed scheduled service, one-time service request, or any other circumstance that causes the lawn to exceed the standard mowing height.

Clients are responsible for maintaining their lawn between scheduled services. Noble Services recommends maintaining the regular mowing schedule whenever possible to prevent excessive growth and avoid additional long-grass charges.

Noble Services reserves the right to assess the applicable long-grass fee based on the condition and size of the lawn at the time of service.

TERM

This Agreement ends when a Client’s subscription is cancelled by the Client or by Noble Services.

RELATIONSHIP OF PARTIES

It is understood by the parties that Noble Services is an independent contractor with respect to Clients and not an employee of Clients.

Clients will not provide fringe benefits, including health insurance benefits, paid vacation, or any other employee benefit, for the benefit of Noble Services.

INJURIES

Noble Services acknowledges its obligation to obtain appropriate insurance coverage for the benefit of Noble Services and Noble Services’ employees, if any.

Noble Services waives any rights to recover from Clients for any injuries that Noble Services or Noble Services’ employees may sustain while performing services under this Agreement that are a result of the negligence of Noble Services’ employees.

ARBITRATION AGREEMENT

Our Terms of Service are subject to our Arbitration Agreement, which is incorporated herein by reference.

INDEMNIFICATION

Noble Services agrees to indemnify and hold harmless Clients from all claims, losses, expenses, fees, including attorney’s fees, costs, and judgments that may be asserted against Clients that result from the acts or omissions of Noble Services, Noble Services’ employees, if any, and Noble Services’ agents.

INSURANCE

Noble Services will maintain adequate public liability insurance.

SEVERABILITY

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions of this Agreement shall continue to be valid and enforceable.
If a court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

APPLICABLE LAW

This Agreement shall be governed by the laws of the State of Ohio.